The second-hand marketplace Members Express Frustration Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
